Drink Driving Solicitors
Call Freephone 0800 1389 123 Driving Offence Solicitors
request a call back from our driving offence solicitors

Current Roles

RECEPTIONIST

LOCATION: Digital Park, Pacific Way, Salford, M50 1DR

SALARY: £19,000 gross per annum plus benefits

HOURS: 40 hours per week/Monday to Friday 8am-5pm with a 1 hour lunch break

REPORT TO: Office Manager

DEADLINE: 31st January 2020

Why should you apply?

This is an exciting opportunity to join the UK’s most prestigious firm of specialist driving offence solicitors; defending drivers nationwide for all UK criminal motoring offences; keeping drivers on the road!

Please visit our careers page to find out more about our firm, including what it’s like to work with us, a list of the staff benefits, or to download an application form:

All applications for this role should be made by completing the application form below and then submitted to cparkinson@motoroffence.co.uk by email.

If you have any questions in relation to the advertised vacancies or application process please contact Charlotte Parkinson.

Job Specification – What responsibilities will you have?

The successful candidate will be the sole receptionist for our boutique firm of 20 staff; the first impression and welcoming face for our clients and visitors.

The primary aspect of this role is to answer the main office telephone lines and be responsible for greeting visitors to the office. The volume of calls and meetings fluctuate and so when not dealing with these priority tasks, the following additional tasks will form part of the receptionist’s role (training will be provided):

a.    Opening, preparing and closing the office facilities daily; cabinets, blinds, meeting rooms, reception, heating, air conditioning, replenishing the printers with paper etc.;

b.    Greeting clients and visitors upon arrival and making refreshments;

c.     Answering all telephone calls in the first instance, supported by the admin team, directing calls to the relevant person and/or taking detailed messages where necessary;

d.    Taking new enquiry calls daily from potential clients and allocating to case handlers to provide complex legal advice;

e.    Logging new enquiries on the case management system daily and adding all enquiries with ‘potential’ to excel for follow up;

f.     Following up on new enquiries by phone, text and email as instructed by the legal team daily;

g.    Retrieving and sending all Criminal Justice Secure Mail (CJSM) emails throughout the day immediately upon receipt of notification/instruction;

h.    Retrieving all new notifications and documentation from the Crown Court Digital Case System (CCDCS) daily;

i.      Conducting telephone interviews with clients who have consented to being a ‘featured client’ on our website and arranging filming of interviews where requested;

j.      Responsible for scheduling suitable social media posts in accordance with the firm’s guidelines on numerous social media platforms;

k.    Opening and scanning in all post & faxes received to the case management system and distributing to the allocated post checkers daily;

l.      Acknowledging all incoming post received from clients daily;

m.  Weekly online orders of stationery and refreshments according to the core stock list;

n.    Replenishing first aid kits;

o.    Testing of the fire alarm weekly;

p.    Testing of all firm telephone numbers, text messaging service and websites weekly;

q.    Preparing refreshments for the Managing Director daily;

r.     Taking and drafting minutes of firm meetings;

s.    Coordinating parking for staff, clients and visitors;

t.     Organising staff events.

We work in a fast paced, high pressured environment so it is extremely important that you read and respond to all of your emails throughout the day, understanding the sense of urgency associated with instructions received, and have open communication with all of your colleagues.

Person Specification – Are you the person we are looking for?

We have listed below the skills and traits that are really important to us and the role. However, it is equally as important that this list resonates with you too. Otherwise we may not be the firm for you.

a.    A calm and positive mind-set/approach;

b.    Approachable;

c.     Excellent communication skills including telephone customer service;

d.    A can do attitude;

e.    Willing to listen and learn;

f.     Helpful;

g.    Enthusiastic;

h.    Resilient;

i.      Confident;

j.      At least 1 year’s receptionist experience in an office environment;

k.    Strong IT skills including at least 1 year’s experience using Outlook, Word and Excel;

l.      GCSE’s in English, Maths and IT at Grade C or above;

m.  Strong prioritisation skills – an awareness of urgency in the industry we work in;

n.    Strong organisation skills – experience of responding and dealing with all emails/instructions the same day (no backlog of more than 24 hours);

o.    A professional attitude and appearance;

p.    Approachable and non-judgmental of our clients and the allegations they face, often including drink driving and drug driving;

q.    Strict adherence to our duty of confidentiality;

r.     Enjoys working independently; and

s.    Motivated by helping others (clients and your colleagues).

SPECULATIVE APPLICATION

We are always looking for exceptional talent to join our team. We are a friendly, modern firm with our main focus on client care. Geoffrey Miller Solicitors is a great place to work and we are always interested to hear from people who feel they are the perfect fit for our niche firm. We like home grown talent here and we are proud that the majority of our solicitors started working for us as paralegals and many others have joined as support staff and progressed to senior roles. If you think that we simply can’t miss the opportunity of hearing from you, complete the speculative application form below and tell us why we need to have you on our team!

Click The Above Job Title To View Details

Download Employment Application Form

Geoffrey Miller Solicitors is a trading name of Jeanette Miller Law Limited, a Limited Company Registered in England and Wales. Company No: 8214795.
Registered Office: Riverside House Kings Reach Business Park, Yew Street, Stockport, United Kingdom, SK4 2HD.
Authorised and Regulated by the Solicitors Regulation Authority No: 573314 VAT No:162576593.
Managing Director: Jeanette S. Miller Director: Tara Boyle. View our Website Terms of Use, Privacy and Cookies policy, Accessibility Policy, Personal Indemnity Insurance Policy, Sitemap.
Please note that our calls may be recorded for training and/or contractual purposes.

Geoffrey Miller Solicitors
geoffrey miller solicitors motoring law experts
CALL NOW 7 DAYS A WEEK 9AM to 10PM FREEPHONE 0800 1389 123